Frequently Asked Questions

Quality

Kitchen Fresh is formulated to meet the nutritional profiles established by AAFCO.

We currently prepare all of our recipes in Costa Rica, using ingredients that are primarily grown or produced locally.

If any of the following reasons resonate with you, Kitchen Fresh is the right choice for your pet:

  • You believe the best way to feed your pet is with food free from ultra-processed ingredients and artificial additives.

  • You’re looking for high-quality food made with fresh, natural ingredients.

  • You want a diet with high protein content.

  • You want a complete and balanced formula developed by animal nutrition experts.

  • You prefer cooked food for safety that also smells and looks appetizing.

  • You want to see your pet enjoy every meal with enthusiasm.

  • Cooking at home is complicated, and you want to ensure your dog gets a complete, balanced diet.

  • You prefer a transparent, trustworthy brand that gives you peace of mind.

  • You want to support brands committed to social responsibility and local producers.

  • You’re looking for a sustainable alternative that minimizes unnecessary processing and long-distance transport.

  • We use premium-quality ingredients, including real meat and vegetables.

  • All products are made in a facility with extensive experience in food production, including human-grade food manufacturing, following strict food safety standards.

  • Our recipes are cooked at temperatures recommended by the USDA and FDA to improve food safety.

  • All products have the required SENASA sanitary registrations and regulatory supervisions by an accredited professional.

  • Each batch is tested and analyzed in a laboratory to determine bacterial load and is released for sale only if results are within normal ranges.

We maintain the cold chain from our kitchen to your doorstep.

If your product arrives in poor condition, do not accept it—we will refund your order or send a replacement. You can review our Return Policy for more details.

We are so confident in our recipes that if your pet doesn’t like their first order, we will refund your money. You can review our Return Policy for more details.

No. Kitchen Fresh recipes are formulated exclusively for dogs (and soon for cats, as indicated on the label) and are not intended for human consumption.

Although the main ingredients are human-grade quality, other components are formulated specifically for pet nutrition (such as vitamin and mineral blends and supplements).

The full formulation is designed for dogs and should not be consumed by people.

How to use

Once thawed, it lasts up to 3 days if kept in the refrigerator in an airtight container.

If kept frozen, it can be stored for up to 6 months from the production date.

Move the food from the freezer to the refrigerator and keep it in a sealed container for 24 hours before serving.

It is not recommended to refreeze the product.

Yes. It is important to keep the food frozen. You can also store it in the refrigerator for up to 3 days in an airtight container.

No. Our recipes come ready to serve. You can serve it cold directly from the refrigerator. Just make sure it is fully thawed.

If your pet currently eats kibble or industrial wet food, we recommend a gradual transition over one week to allow their digestive system to adjust.

If your pet already eats homemade food or BARF diets, you can switch without a transition period.

Click here to see transition instructions.

We do not recommend it. Once thawed, store it in the refrigerator in an airtight container and consume it within 3 days to maintain quality, flavor, and texture.

Ingredients

Our product is free from artificial additives such as preservatives, colorings, flavorings, and sweeteners.

Our recipes already include essential vitamins and minerals, but you can consult your veterinarian if you wish to supplement with additional vitamins or supplements of your choice.

Our carbohydrates come from vegetables and, in some recipes, from rice and other ingredients that we use as sources of fiber and energy.

The main ingredient in all of our recipes is real meat and organ meats from chicken or beef. At Kitchen Fresh, when we say meat, we mean real, visible meat you can see and feel in the food, along with rice, vegetables, and fruit that vary by recipe.

All of our recipes also include salmon oil, postbiotics, vitamins, minerals, and other nutritional supplements. If you’d like more details, you can check our labels.

Animal nutrition professionals, working together with professional chefs.

It means that the meat and vegetables in our recipes are mostly locally sourced and free from significant industrial processing.

It also means our recipes are free from artificial additives such as preservatives, colorings, flavorings, and sweeteners.

It’s important to clarify that some secondary ingredients in our recipes—such as vitamins, minerals, salmon oil, and postbiotics—are produced industrially in other regions and included in minimal amounts as nutritional supplements.

We also use rice and tapioca, which are naturally derived ingredients but undergo some degree of industrial processing.

Pet Conditions

You can adjust the recommended portion size to achieve the weight and body condition you want for your pet. If weight changes persist, we recommend consulting your veterinarian. Keep in mind that our portion recommendations are only a reference, since your pet’s ideal intake depends on activity level and can change over time.

This depends on your pet’s weight. You can use our calculator to enter your pet’s weight and estimate their portion size and feeding cost.

Go to the calculator

In general, it should be suitable for any healthy pet with no allergies after weaning. If your pet has any health conditions, it’s best to consult your veterinarian.

Our recipes are not designed to treat specific medical conditions. If your pet has a medical condition, you should consult your veterinarian before making dietary changes.

All our recipes are appropriate for healthy pets with no allergies from weaning onward. You can alternate recipes to provide variety in flavors and nutrient sources.

It is always recommended to consult your veterinarian before making changes to your pet’s diet, especially if your pet has any medical conditions.

Our diets are formulated to meet the nutritional levels established by AAFCO profiles for all life stages, starting from weaning.

For pregnant or lactating dogs, it is always recommended to consult your veterinarian. Under these conditions, your pet will have different nutritional and portion requirements that depend on many variables.

For puppies (0 to 12 months), we recommend consulting your veterinarian, as nutritional needs change rapidly during growth.

This depends on your pet’s weight. You can use our calculator to enter your pet’s weight and estimate the recommended portion size.

Go to the calculator

We recommend consulting your veterinarian.

For now, our recipes are formulated exclusively for dogs, as indicated on the label, and are not suitable for cats or other species.

Cats have different nutritional requirements (such as specific levels of taurine, fats, and amino acids), so we are currently developing specialized recipes for felines, which we hope to launch soon.